PRIVACY POLICY

SKYTAP Digital Solutions Pvt. Ltd. (“SKYTAP”) operates this website (“Platform”). This Privacy Policy explains how we collect, use, and protect your personal data when you access or use our website through any device, including computers, mobile phones, tablets, or consoles.

By using this Platform, you agree to the terms outlined in this Privacy Policy, which is an integral part of our Terms of Use. This policy applies to all current and former visitors of the website.

SKYTAP is engaged in providing end-to-end digital gift solutions, including gift cards, prepaid cards, loyalty programs, and the distribution of these products through multiple channels (collectively, “Services”). Please read this Privacy Policy carefully before using our Platform.

User Information or Data We Collect

When you use our website or services, we can collect the following information:

• Full name
• Mobile number and contact details
• Email address
• Identity proof (as required by law)
• Address and postal code
• Product/service preferences
• Pages visited, links clicked, and frequency of visits
• Feedback and opinions on our services
• Interactions with the website

When you make a payment, we may collect your name and billing address. All other payment details (such as card numbers) are processed securely by our authorised payment gateways. These partners are required to handle your data in compliance with this Privacy Policy and applicable laws.

Sharing of Personal Information

Your trust matters to us, and we handle your information responsibly. We only share your personal data in limited situations:

• We may disclose information if legally required or if it is necessary to enforce our Terms, respond to legal claims, or protect the rights and safety of our users and community.
• Sharing information may be necessary to prevent unauthorised access, illegal activity, or misuse of our services.
• We may share details with affiliates and trusted partners who help us operate our platform, process your requests, and improve your overall experience.
• If SKYTAP undergoes an acquisition, merger, or restructuring, your information may transfer to the new entity, which will remain bound by this Privacy Policy.
• Certain third parties assist us with secure payment processing, order fulfilment, and platform enhancements. They are bound by confidentiality and legal obligations to protect your information.

We never sell your personal information or share it with third-party marketing agencies without your explicit consent.

Security Measures

We implement strict security practices to protect your data from unauthorised access, misuse, or alteration. All account transactions are processed over secure servers, and we follow industry-standard measures to safeguard your information once it is in our possession.

Choice and Opt-Out

You can choose to opt out of receiving promotional communications from us at any time by contacting us directly or clicking the “unsubscribe” link in our emails.

Your Consent

By using our website or app and providing your information, you consent to the collection, use, and sharing of your data as described in this Privacy Policy. If you share another individual’s personal information, you confirm that you have his or her consent to do so in line with this policy.
We may update this Privacy Policy periodically. Updates will be posted on this page, and we encourage you to review it regularly to stay informed.

Grievance Officer

As per the Information Technology Act, 2000, and the Consumer Protection Act, 2019, our Grievance Officer can be reached at:

Email: info@skytap.co.in

Please report any complaints, concerns, or policy breaches to the above contact, signed with your electronic signature.